Privacy Policy
Last updated: August 8, 2025
Introduction
Welcome to ImgEnhancer.ai (hereinafter referred to as "we," "ImgEnhancer," or "ImgEnhancer.ai"). We are committed to protecting your privacy and personal information. This Privacy Policy aims to clearly explain how we collect, use, store, and protect your personal information when you use our AI image enhancement services. By using our services, website, or products, you agree to the practices described in this Privacy Policy.
Information We Collect
1. Information You Provide Directly
When you use our AI image enhancement services, we may collect the following types of information:
- Account Information: Email address, username, and password when you create an account
- Payment Information: Billing details processed through our secure payment provider (Stripe)
- Images: Photos and images you upload for enhancement processing
- Communication: Messages you send to our support team
2. Information Automatically Collected
We automatically collect certain information when you use our services:
- Usage Data: Information about how you use our services, including enhancement settings and processing history
- Device Information: IP address, browser type, operating system, and device identifiers
- Log Information: Server logs, error reports, and performance data
- Cookies: Small data files stored on your device to improve your experience
3. Analytics and Performance Data
We collect anonymous usage statistics to improve our AI models and service quality:
- Enhancement success rates and processing times
- Popular enhancement settings and scale factors
- Service performance metrics
How We Use Your Information
1. Service Provision
We use your information to:
- Process and enhance your images using our AI technology
- Manage your account and subscription
- Process payments and billing
- Provide customer support
2. Service Improvement
- Improve our AI enhancement algorithms
- Optimize processing speeds and quality
- Develop new features and enhancements
- Analyze usage patterns to improve user experience
3. Communication
- Send service-related notifications
- Respond to your inquiries and support requests
- Notify you of important updates or changes to our services
How We Handle Your Images
1. Image Processing
- Images are processed using our secure AI infrastructure
- Processing is performed on secure servers with encryption
- Images are temporarily stored during processing (typically a few minutes to hours)
- Enhanced images are made available for download for a limited time
2. Image Storage and Retention
- Temporary Storage: Images are temporarily stored during processing and for download
- Automatic Deletion: Images are automatically deleted from our servers after 30 days
- No Long-term Storage: We do not permanently store your personal images
- Secure Transfer: All image uploads and downloads use encrypted HTTPS connections
3. Image Privacy
- We do not view, share, or use your images for any purpose other than enhancement
- Images are processed by automated AI systems without human review
- We do not train our AI models on your personal images without explicit consent
Information Sharing
1. We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
2. Service Providers
We may share limited information with trusted service providers who help us operate our services:
- Payment Processing: Stripe for secure payment processing
- Cloud Infrastructure: Secure cloud providers for AI processing
- Analytics: Anonymous usage data with analytics providers
3. Legal Requirements
We may disclose information if required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
Data Security
1. Security Measures
We implement industry-standard security measures:
- End-to-end encryption for data transmission
- Secure server infrastructure with access controls
- Regular security audits and updates
- Employee training on data protection
2. Payment Security
- We use Stripe for secure payment processing
- We do not store your credit card information
- All payment data is encrypted and secured according to PCI DSS standards
Your Rights and Choices
1. Account Control
- Update your account information at any time
- Change your password and security settings
- Cancel your subscription through your account dashboard
2. Data Access and Deletion
- Request access to your personal information
- Request deletion of your account and associated data
- Download your processing history and account data
3. Communication Preferences
- Opt out of promotional emails
- Choose which notifications you receive
- Update your communication preferences in your account settings
Cookies and Tracking
1. Cookies We Use
- Essential Cookies: Required for basic service functionality
- Analytics Cookies: Anonymous usage statistics to improve our service
- Preference Cookies: Remember your settings and preferences
2. Cookie Control
You can control cookies through your browser settings. Note that disabling certain cookies may affect service functionality.
International Data Transfers
Our services may involve transferring your data internationally. We ensure adequate protection through:
- Standard contractual clauses with service providers
- Compliance with applicable data protection laws
- Secure transfer protocols and encryption
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:
- Post the updated policy on our website
- Notify you of significant changes via email
- Update the "Last updated" date at the top of this policy
Data Retention
- Account Data: Retained while your account is active and for a reasonable period after closure
- Images: Automatically deleted after 30 days
- Payment Records: Retained as required by law for tax and financial compliance
- Usage Logs: Retained for up to 12 months for service improvement
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Support: [email protected]
- Website: https://imgenhancer.ai/privacy-policy
Regulatory Compliance
We comply with applicable data protection laws, including:
- General Data Protection Regulation (GDPR) for EU users
- California Consumer Privacy Act (CCPA) for California residents
- Other applicable privacy laws and regulations
By using ImgEnhancer.ai, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.